WickedFire - Affiliate Marketing Forum - Internet Marketing Webmaster SEO Forum: Finding and managing support staff

WickedFire - Affiliate Marketing Forum - Internet Marketing Webmaster SEO Forum Affiliate Marketing Webmaster Forum. A great place to learn SEO, web design and development, and internet marketing along with affiliate marketing strategies.

Finding and managing support staff Sep 7th 2012, 19:30 For those with customer centric businesses... What have you found to be the best methods for recruiting and managing support staff? Our business is entirely email based support right now. I would like to get support staff who speak 100% perfect english and charge a monthly fee to answer 5-10 tickets a day. It would also be nice to spread these employees over the globe. Does anyone have experience with the Philippines? What have you found to be the best way to manage a support team?

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